This program aims to equip the participants with strategies to transition from their roles to supervise and lead themselves and their team. They will learn to focus on the things within their influence and help support their team to become more effective and productive. Program Flow:

• Introduction

• Defining Supervisory management

o Roles and Responsibilities

o Challenges

o Competencies

• Defining Leadership

o Leadership Styles

• Managing Priorities

o Big Rocks

o Eisenhower Matrix

o Delegating and Monitoring

o Effective Supervision

• Handling People

o Conducting Crucial Conversations

o Communication Skills

o Managing Productivity

o Reviewing Performance